Question 1

What kinds of writing services do you provide?

Accepted Answer

Our services are mostly focused on academic writing. Essays, research papers, lab reports, and term papers fall under this category. We also assist students with their scholarship and admissions essays. Many graduate students turn to us for assistance with their dissertation and thesis projects. Finally, in addition to generating business content, we also offer resume and CV writing services.

Question 2

How long does it take to finish a writing project?

Accepted Answer

The deadline that you require the paper to be finished by is chosen when you first fill out the project form. Your paper will be finished by this first deadline unless you later discuss this with the writer in chat. Please be aware, though, that if your deadline has been shortened, we strongly advise you to let your writer know in advance as they might have a busy schedule and a lot of work on their hands.

Question 3

What is a rewriting and editing service?

Accepted Answer

When you have a finished draft or the entire document and want our writer to improve its content, rewriting and editing services are required. Since you are not paying for original writing with either of these services, you must upload the original text. Editing is the process of modifying your draft's content, formatting it in a specific way, and editing it for content and grammar errors. The possibility of a content change of up to 25–30% is covered by editing. Rewriting entails editing, revising, and proofreading. It allows you to rewrite up to 70% of your original copy because it covers a more thorough modification of content than editing does.

Question 4

Who do you write for?

Accepted Answer

We write for students at every academic level, from those in high school to those who have graduated from college and are currently enrolled in graduate or even PhD programs, as well as those who have completed their undergraduate degrees.

Question 5

Can I request a specific writer?

Accepted Answer

Absolutely! You can ask a writer to work on a project for you, and the writer will be notified about the request.

Question 6

How do you pay writers?

Accepted Answer

We pay the writers to their bank accounts provided during the withdrawal process, payments are processed within 24hrs.

Question 7

How do you handle disputes?

Accepted Answer

Our disputes manager will be notified when a project is under dispute.
In order to decide who is at fault, the disputes manager, client, and writer will then begin a chat.
If the client is at fault, the writer will receive the compensation.
If the writer is at fault, the client will receive their money back.

Question 8

How does your writing service work?

Accepted Answer

To learn about how our service works, please visit the “How It Works” page where you can read a detailed explanation of our features, along with a guide of steps to get your paper completed.

Question 9

How will I be able to send my case study/articles/materials to the writer?

Accepted Answer

You are able to upload any additional materials for the writer, be it a draft, an outline, or some reading material, at the stage of filling out your project form in your dashboard.

Question 10

What is the format of your custom essays?

Accepted Answer

There are several formatting styles you can choose from when posting a project (MLA, APA, Chicago / Turabian or Not applicable), and you will be getting a paper properly formatted in accordance with the rules of this particular style. In case you do not need any heading, title page, or references formatted (for example, if you are ordering a resume), you should specify that too.

Question 11

What if I forgot my password?

Accepted Answer

If you forgot your password, please click on the link Forgot Password, which is located below the “Login” button on the website's login page.

Question 12

Is it free to submit a project on Handwriti.ng?

Accepted Answer

Yes, you can fill out a project form and submit your project for all writers to check. You can also ask writers to provide you with a short (around 100 words) introduction to check their writing skills and choose the best writer. Only when you are ready to hire a writer, you deposit the necessary amount to your balance and these funds get used to pay the for writer.

Question 13

Are you socially responsible?

Accepted Answer

Yes, the company is socially responsible and adheres to established general social morals and tenets. That is why we do not provide papers on some controversial topics, namely:

Gay marriage
Abortion

If a project falls under one of these controversial topics, it will be automatically cancelled.

Question 14

Can I get online tests done by your writers, such as multiple choice tests, check boxes, T/F, exams etc?

Accepted Answer

We think that whether a test is taken online or on paper, it is the student's obligation to pass it. It is challenging to predict how well a writer like ours will perform on a multiple choice test or any other kind of online test.

Exams that you have directed us to finish will be immediately canceled. Don't give us any personal information, not even requests to finish tests. It might affect your reputation at school and jeopardize your personal safety.

Question 15

How can I modify my initial order requirements?

Accepted Answer

Once you have published your project and the writers have started applying for it, you can still change your order details, such as the number of pages, the title, or the instructions for your paper. In order to do so, you can click on the “Edit project details” button on your projects page. However, please note that in case the deadline, the number of pages, or the title of the order has been modified, all writers' bids will automatically be considered outdated. At a later stage, when the writer was already assigned to work on your order, you cannot modify your initial order instructions. Your writer will complete the order in accordance with initial instructions.

Question 16

What if I do not like my essay?

Accepted Answer

If you disagree with the writer's writing, we advise you to say so without holding back while the project is still being processed. This will prevent the writer from having to start over later. Through chat discussion, you may immediately inform the writer if they are doing anything incorrectly or point them in a new way. You won't be able to have the paper edited inside this order any longer, though, since the order will be automatically set to "Finished" status after it has been entirely completed and the writer has been paid the full amount of the bid. In this situation, you might place an order  for editing or rewriting.

Question 17

Where are you located and where is my writer from?

Accepted Answer

The business is headquartered in Anambra, Nigeria, but if you'd want to know your writer's exact location, you're welcome to ask them in chat.

Question 18

Can I be certain that every author on the website has been evaluated and approved?

Accepted Answer

With our open ranking system, client reviews are the best predictor of each writer's effectiveness. Consequently, you can rely on a number of factors when selecting a writer for your order:

The evaluations of prior clients and the writer's past orders
First page of your order includes the writing technique and writing style of the author.

Question 19

What is a writer's rating? How is it calculated?

Accepted Answer

The writer rating system is intended to guarantee open competition among our writers, assist customers in selecting the best writer for their orders, and continuously motivate our writers to give their best effort on each and every order. Every writer's grade is determined automatically based on the votes of every client who has previously worked with them and evaluated their level of cooperation in completing an order. You will be able to view a writer's number of orders completed to this point next to their rating, which will give you a better indication of how many clients have rated them thus far.

Question 20

What does a writer’s warning mean?

Accepted Answer

Our Quality Assurance team closely analyzes each writer's output to ensure that we only hire the most qualified authors who exhibit exemplary work ethics and give every order their all. We look into the situation and, depending on the findings, may give a warning to the writer if we find any evidence of plagiarism, writer tardiness, poor chat connection with the customer, or if the customer reports a problem with a certain writer. This warning gives the writer a chance to do better; but, if no improvement is made, the writer's employment will be terminated.

Question 21

Is it safe to submit payments through your site?

Accepted Answer

You have two options for adding money to your wallet: either online through "Paystack" on the Handwriti.ng website, or offline through "Bank Transfer." both options are secure.

Question 22

How do I pay my writer and is there a Money Back Guarantee?

Accepted Answer

You get to pick when the writer should be paid because every customer manages their own purchase. When a given project component is finished and no additional revisions are necessary, we advise clients to pay their writers immediately. Because no revisions will be available subsequently, the final payment should only be given out when the project is entirely finished.

The "mark project as complete" button must be clicked before you can pay the author. Please be aware that the money you paid the author by clicking the "mark project as complete" button may not be refunded or reimbursed. Please review our Refund Policy for additional details.

Question 23

How can I know that my paper is original?

Accepted Answer

If you want to be sure that your paper is original, you can utilize our additional "Plagiarism Verify" service. This service enables you to check the order for plagiarism an infinite number of times - each time your writer finishes a revision or adds new content. For all of our customers, this service is entirely free. Please be aware that because no member of the support staff or supervisor will be involved in your communications with your writer, we advise you to check each section of your paper for plagiarism as the writer works on it. You should also let the writer know right away if any content needs to be revised because of a high similarity index.

Question 24

Is this service confidential?

Accepted Answer

We at Handwriti.ng promise complete discretion to all of our clients, provided that they refrain from disclosing any of their private information to the writer. Although we have no control over the live chat conversations you and your writer have, we do promise to never share the personal information you provide to us when placing an order with the writer or anyone else. The writer won't know your location, your e-mail address, or even your name unless you voluntarily reveal such information. Additionally, it is against our Confidentiality Policy to share such details between you and the writers. Therefore, we strongly advise you to only communicate with authors as necessary for business purposes.

Question 25

Can I delete my account?

Accepted Answer

Yes, you may always remove your account. If you decide to remove your account, contact our support team through email or live chat so that we can take care of it for you. Once completed, it cannot be undone. Create a new account if you wish to utilize our service again.

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